New Customer Onboarding Automation

Regular price $297.00

Bringing on a new customer involves multiple communications, next steps, and touchpoints that can be difficult to manage consistently when handled manually. Without a structured onboarding process, important information can be missed and customers may not have a clear understanding of what to expect or what to do next. Our New Customer Onboarding Automation creates a structured customer journey inside CEO Marketing Machine, including welcome communications, product or service orientation, milestone check-ins, and other key onboarding touchpoints. We’ll configure the appropriate triggers, tags, email and/or SMS messages, timing, segmentation, and internal team notifications to support the experience.

You’ll have an automated onboarding system that helps deliver a consistent customer experience while reducing the manual work required from your team. You’ll receive a fully configured, tested, and activated onboarding automation ready for your new customers.


Final Deliverables

A complete New Customer Onboarding Automation with all messages, triggers, tags, timing, and internal notifications configured and tested in CEO Marketing Machine.

Revisions

Project Timeline

How Our New Customer Onboarding Automation Service Works

1. Complete Your Customer Onboarding Intake Form
Provide access to your CEO Marketing Machine account along with details about your customer journey, onboarding trigger, welcome experience, key milestones, communication preferences, and other information needed to build your automation.

2. Design Your Customer Onboarding Journey
Our team will map your onboarding experience, including welcome communications, product or service orientation, milestone check-ins, and key touchpoints designed to guide new customers through their first steps.

3. Build & Configure Your Onboarding Automation
We'll build your onboarding flow in CEO Marketing Machine and configure the appropriate triggers, tags, email and/or SMS messages, timing, segmentation, and internal team notifications.

4. Review & Approve Your Onboarding Flow
You'll review the complete onboarding journey and provide feedback on the messaging, timing, and customer experience. We'll make any included adjustments before activation.

5. Receive Your Tested & Activated Onboarding Automation
We'll complete an end-to-end test to verify messages, triggers, tags, timing, and internal notifications before activating your completed New Customer Onboarding Automation for live customers.

Payment & Security

Payment methods

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.